Shipping policy
At Novyria, we are committed to delivering your order securely and providing clear information about our shipping process.
Processing Time
All orders are processed within 1–2 business days (Monday–Friday, excluding holidays). You will receive a confirmation email with tracking details as soon as your order ships.
Shipping Time & Rates
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United States:
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Standard Shipping (7–14 business days) – Free
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Delivery times may vary slightly due to carrier delays, customs inspections, or periods of high demand.
Order Tracking
Every order includes a tracking number so you can monitor your delivery status online.
Lost or Delayed Packages
If your package has not arrived within 20 business days of shipment, please contact us at help@novyria.com. We will investigate and ensure a resolution (replacement or refund).
International Shipping
We currently ship to the United States only.
Need Help?
Our support team is always available at help@novyria.com to answer any questions regarding your order.
Summary:
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Processing: 1–2 business days
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Delivery: 7–14 business days (US)
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Cost: Free Standard Shipping
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Support: help@novyria.com